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Ombudsman

Complaints, Suggestions and Compliments

Phone:
0800 72 66 300 - Option 3
(Portuguese only)
Opening Hours:
From Monday to Friday, from 9 am to 5 pm, except holidays

E-mail:
ouvidoria@dersa.sp.gov.br

Website:
www.ouvidoria.sp.gov.br

Mailing

Rua Iaiá, 126
Itaim Bibi - São Paulo - SP - Brazil
Zip Code: 04542-906

Additional information

SIC – Citizen Information Service

Information Center